At ALTOSAXO, we have been actively monitoring the outbreak of Covid-19. Our top priority is, of course, the health and well-being of our team and customers whilst ensuring we continue to maintain our high level of service and support and follow the advice of the UK Government.
We want to advise and reassure our customers regarding the supply of goods. Our UK facility is operating as normal and orders are continuing to be dispatched within the normal time frames. We are monitoring the situation with our shipping carriers and will update if there are any changes to production or shipping.
Internally we have taken measures to minimise any risks:
- Strict hygiene standards are being followed at both sites, with more frequent cleaning, hand sanitiser and disinfectant sprays available to all plus lots of hand washing.
- Office and customer service personnel to be working from home.
- Production staff working areas to be spaced further apart avoiding close contact.
- All non-essential travel and business trips have been cancelled. We have suspended all meetings around our facility for the foreseeable future.
However we do still want to adopt a "business as usual" policy and will continue to send orders out as normal, with our personnel following the strictest hygiene standards, whilst guidelines allow.
We will, of course, continue to monitor the situation and make adjustments to our policy as the news unfolds.
In these difficult times, we remain relentlessly focused on providing you with the excellent service and support you have come to expect from us, and we thank you for your continued loyalty.
Everyone keep safe.
The ALTOSAXO Team